Privacy Policy
Access to the Services, Accuracy, and Security
At Baagdi Solutions, we strive to make our services available during our working hours. However, we cannot guarantee that access will be uninterrupted, timely, error-free, or free from viruses or other harmful components. We also do not warrant that these defects will be corrected.
We do not guarantee compatibility with all hardware and software you may use. We are not liable for any damage to your equipment, software, data, or other property resulting from your use of our services. Additionally, we are not responsible for any actions of third parties.
We do not warrant the accuracy or reliability of the information available on our services. We reserve the right to suspend or withdraw access to our services temporarily or permanently without notice.
Relationship with Operators if Services are Accessed on Mobile Devices
If our services are accessed on a mobile device, they are not associated with any platform operator, including Apple, Google, Android, or RIM Blackberry. Your use of our services on a mobile device is subject to the terms and conditions of the relevant operator.
The license granted to you for our services is limited to a non-transferable license to use the services on a mobile device that you own or control. We are solely responsible for providing maintenance and support for our services as required by law. Any claims relating to the services or your use of them are our responsibility, not the operator’s.
You must comply with any third-party terms of agreement when using our services. The relevant operator and its subsidiaries are third-party beneficiaries of these terms of use.
Disclaimers
Our services are continuously being upgraded, and some functions may not be fully operational.
Due to the inherent limitations of electronic information distribution, there may be delays, omissions, or inaccuracies in the content provided on our services.
We expressly disclaim all liabilities arising from unauthorized use of credit/debit cards. We also do not make any representations regarding third-party services available on our platform. You waive any claims against us regarding third-party services.
You acknowledge that third party services are available on the services. we may have formed partnerships or alliances with some of these third parties from time to time in order to facilitate the provision of certain services to you. however, you acknowledge and agree that at no time are we making any representation or warranty regarding any third party’s services nor will we be liable to you or any third party for any consequences or claims arising from or in connection with such third party including, and not limited to, any liability or responsibility for, death, injury or impairment experienced by you or any third party. you hereby disclaim and waive any rights and claims you may have against us with respect to third party’s / vendors services.
While the materials provided on the services were prepared to provide accurate information regarding the subject discussed, the information contained in these materials is being made available with the understanding that we make no guarantees, representations or warranties whatsoever, whether expressed or implied, with respect to professional qualifications, expertise, quality of work or other information herein. further, we do not, in any way, endorse any service offered or described herein. in no event shall we be liable to you or any third party for any decision made or action taken in reliance on such information.
The information provided hereunder is provided “as is”. we and / or our employees make no warranty or representation regarding the timeliness, content, sequence, accuracy, effectiveness or completeness of any information or data furnished hereunder or that the information or data provided hereunder may be relied upon. multiple responses may usually be made available from different sources and it is left to the judgement of users based on their specific circumstances to use, adapt, modify or alter suggestions or use them in conjunction with any other sources they may have, thereby absolving us as well as our consultants, business associates, affiliates, business partners and employees from any kind of professional liability.
We shall not be liable to you or anyone else for any losses or injury arising out of or relating to the information provided on the services. in no event will we or our employees, affiliates, authors or agents be liable to you or any third party for any decision made or action taken by your reliance on the content contained herein.
In no event will we be liable for any damages (including, without limitation, direct, indirect, incidental, special, consequential or exemplary damages, damages arising from personal injury/wrongful death, and damages resulting from lost profits, lost data or business interruption), resulting from any services provided by any third party or vendor accessed through the services, whether based on warranty, contract, tort, or any other legal theory and whether or not we are advised of the possibility of such damages.
Intellectual Property
We own or license all intellectual property rights in our services and the material published on them. These works are protected by copyright laws and treaties worldwide. You may print one copy and download extracts for personal reference but must not modify any materials. You cannot use any part of the materials for commercial purposes without our permission. If you breach these terms, your right to use our services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made..
Treatment of Information Provided by You
We process information about you according to our Privacy Policy. By submitting material to us, you grant us a royalty-free, worldwide license to use it for our services or marketing. You waive your moral rights to be identified as the author, and we may modify your submission.
Third-Party Content
We cannot ensure that other users comply with our terms of use. By accessing links to other sites, you acknowledge that we are not responsible for those sites. We reserve the right to disable links to third-party sites.
Severability
If any term is found to be illegal, invalid, or unenforceable, it shall be severed and deleted, and the remaining terms shall continue to be binding and enforceable.
Non-Assignment
You shall not assign or transfer or purport to assign or transfer the contract between you and us to any other person.
Recording
This Policy outlines the procedures and practices concerning the recording of calls made by our customers and the management of such recordings, in compliance with applicable Indian laws and regulations, including but not limited to the Information Technology Act, 2000, and the relevant rules and guidelines.
1. Recording of Calls
We may, at our sole discretion, record any call initiated by a customer on any of our telephone numbers. These calls shall be recorded for the following purposes:
a. Staff Training: To enhance the quality of our customer service and provide better support, we may use recorded calls for training purposes. These recordings help us train our staff to better assist our customers.
b. Feedback: Recorded calls may be reviewed to gather feedback from customers. This feedback helps us improve our products and services to meet our customers’ expectations.
c. Instruction Documentation: We may record calls to accurately document any instructions or commitments made during the conversation between our customers and our representatives.
d. Proof of Commitment: Recorded calls may be used as evidence to establish the authenticity of commitments made during a call, if required for legal or dispute resolution purposes.
2. Communication Preference
We encourage communication through email or text messages for proper record-keeping and regulatory compliance.
3. Automatic Deletion
We retain recorded calls for only as long as necessary for the purposes outlined in Section 1 of this Policy. However, we may automatically delete these recordings after a reasonable period, in accordance with our data retention policies. Deletion may occur when the recordings are no longer required for the purposes mentioned earlier or when other legal obligations necessitate such deletion.
4. Customer Choice
If any customer objects to their call being recorded, we kindly request that they communicate their preference by sending us a proper text message, without enabling any disappearing or self-destructing message features. We will make reasonable efforts to honor such requests to the extent permitted by applicable law. Please note that while we strive to accommodate such preferences, certain regulatory requirements or legal obligations may still necessitate call recording in specific situations.
5. Contact Information
For questions or concerns about our Privacy Policy or call recordings, please contact us at [email protected].
6. Changes to the Privacy Policy
We reserve the right to modify or update our Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes.
By using our services, you agree to the terms of this Privacy Policy. We encourage you to review it periodically.
Governing Law and Dispute Resolution
These terms of use are governed by the laws of India. Any legal proceedings related to this website shall be subject to the jurisdiction of the courts in Jaipur, India.