Return & Refund Policy
Welcome to Baagdi Solutions! We strive to provide high-quality web development, web designing, SEO & promotions, and UI/UX services. Our goal is to ensure complete satisfaction with our services. Please read our return and refund policy carefully to understand how we handle cancellations, returns, and refunds.
1. General Policy
At Baagdi Solutions, we are committed to delivering exceptional service in web development, web designing, SEO & promotions, frontend and backend development, and UI/UX design. As a service-based company, we offer customized solutions tailored to your specific needs. Due to the nature of our services, we do not offer physical products for return or refund. Instead, our policy covers service-related issues.
2. Cancellation Policy
You can cancel your service request within 24 hours of placing the order. To request a cancellation:
Submit a request: Send us an email at [email protected] with your order details.
Confirmation: We will confirm the cancellation and, if applicable, provide a full refund.
Please note:
Post-24 Hours: Cancellations made after 24 hours may not be eligible for a refund, depending on the work already undertaken.
Custom Services: Once work has commenced on custom services or projects, cancellations may not be accepted. We will inform you of any charges applicable based on the project status.
3. Refund Policy
Refunds are applicable under certain circumstances. Here’s how we handle refunds:
Service Quality Issues: If you are dissatisfied with our services due to quality issues, please contact us within 7 days of service delivery. We will review your feedback and, if applicable, provide a partial or full refund based on the nature of the issue.
Unfulfilled Promises: If we fail to deliver the agreed-upon service or milestones within the stipulated time frame, you may be eligible for a refund. This will be assessed on a case-by-case basis.
4. Requesting a Refund
To request a refund:
Contact Us: Send an email to [email protected] with your order details, the reason for the refund, and any supporting documentation.
Review Process: We will review your request and respond within 5-7 business days with a decision. If approved, we will process the refund through the original payment method.
5. Exceptions
No Refunds: Refunds are not applicable if:
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- The service has been delivered as described.
- The issue is due to a change in requirements or personal preference.
- The service is part of a promotional or discounted offer, unless stated otherwise.
6. Return of Materials
If you have provided any materials or resources for the completion of a project and decide to cancel, we will return those materials to you. Any associated transportation costs will be borne by you.
7. Contact Information
For any questions regarding our return and refund policy, or to request a cancellation or refund, please contact us at:
Baagdi Solutions
Shri Ganganagar, Rajasthan, India
Email: [email protected]
Phone: +91 8764458899
8. Policy Updates
We reserve the right to modify this policy at any time. Any changes will be posted on our website, and you will be notified of significant changes.